Missed Call Connect | Powered by Win Local, Inc.

Missed Call Connect SMS Consent Process

Missed Call Connect is operated by Win Local, Inc. and provides a missed-call text-back service for participating local businesses. This page documents the call-to-action, verbal disclosure, text confirmation process, and SMS terms for the Missed Call Connect toll-free messaging program.

Program type Transactional customer-care and inquiry follow-up messaging Opt-in method Missed-call verbal disclosure followed by text confirmation Toll-free number +1 866-885-8551 Message purpose Missed-call follow-up, inquiry support, callback coordination, appointment or booking assistance, and service-related updates Opt-out Contacts can reply STOP at any time

Opt-In Flow

A caller contacts Win Local, Missed Call Connect, or a participating local business.
If the call is missed or routed to voicemail, the caller hears a verbal disclosure stating that a one-time text may be sent asking whether the caller would like to continue the inquiry by text.
After the missed call, Missed Call Connect may send one consent request text to the caller's mobile number.
The caller must reply YES before any further text conversation occurs.
If the caller does not reply YES, no further text conversation is sent for that missed-call inquiry.
Contacts can reply STOP at any time to opt out or HELP for help.

Verbal / Voicemail Consent Disclosure Script

Callers hear the following script before the one-time consent request text is sent:

You may leave a message after the tone. After this call, we may send you a one-time text asking whether you would like to continue this inquiry by text. Reply YES to continue by text, or STOP to end. Message and data rates may apply.

Simulated Consent Conversation

Step 1: Verbal disclosure

Missed Call Connect voicemail: You may leave a message after the tone. After this call, we may send you a one-time text asking whether you would like to continue this inquiry by text. Reply YES to continue by text, or STOP to end. Message and data rates may apply.

Step 2: One-time consent request text

Missed Call Connect: Sorry we missed your call. Reply YES to continue this inquiry by text for quick answers or support. Msg & data rates may apply. Reply HELP for help, STOP to end.

Step 3: Caller confirms consent

Caller: YES

Step 4: Confirmation and customer-care follow-up

Missed Call Connect: Thanks for confirming. We can help answer your questions or assist with your request. Reply HELP for help, STOP to end.

How Consent Is Recorded

Consent is recorded when the contact replies YES to the one-time consent request text. Missed Call Connect maintains records of opt-in events, including the contact's phone number, timestamp, YES confirmation message, message history, associated business or account, and consent source. These records help confirm that text messages are sent only after consent is collected.

Messages Contacts May Receive

Messages are limited to customer-care follow-up related to the caller's recent inquiry. Examples include missed-call follow-up, callback coordination, appointment or booking assistance, support replies, voicemail follow-up, and service-related updates.

Missed Call Connect does not use this SMS program for unrelated marketing blasts, lead generation, third-party offers, political messaging, age-gated content, or financial services/loan-related content.

SMS Terms and Conditions

Program Name: Missed Call Connect Customer Care Messaging.

Message Frequency: This is not a recurring promotional messaging program. Messages are sent only after a customer inquiry, missed call, support request, appointment request, or service-related interaction, and for missed-call text conversations only after the contact replies YES.

Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions: Contacts may reply STOP at any time to opt out. After STOP is received, no further text messages will be sent from that number unless the contact later re-initiates contact and provides consent where permitted.

Help Instructions: Contacts may reply HELP for help or contact Win Local, Inc. through the contact information provided on the Missed Call Connect website.

Carrier Disclaimer: Wireless carriers are not liable for delayed or undelivered messages.

Consent and Information Sharing

SMS consent is not shared with third parties or affiliates for marketing or promotional purposes. Mobile information, text messaging originator opt-in data, and SMS/texting consent will not be sold, rented, disclosed, or shared with third parties or affiliates for marketing or promotional purposes.

Contacts may reply STOP at any time to opt out or HELP for help. Message and data rates may apply.

Privacy and Terms

Terms & Conditions: https://missedcallconnect.com/terms