Missed Call Connect

The Missed Call Connect "Get Connected" Guarantee

At Win Local®, we are committed to getting your business verified and communicating with your customers as quickly as possible. We’ve designed our 100% Money-Back Guarantee to ensure you can get started with zero risk.

1. The "No-Questions" Cancellation Window

You may cancel your enrollment and receive a full refund of all fees paid at any time prior to our team submitting your official A2P (10DLC) Brand and Campaign application to the carriers. Once the application is submitted, we incur non-refundable carrier registration fees and labor costs.

2. Our 30-Day Performance Guarantee

We guarantee that your account will be approved and ready for use within 30 days of enrollment. If you are not up and running by Day 30, you may request a 100% refund of your initial payment, provided the following "Fast-Track" conditions were met:

Onboarding Completion: You provided all items on our Onboarding Checklist (including business registration details and required website compliance elements like Privacy Policies and Terms of Service) within 7 days of your initial enrollment.

3. The Resolution Path

If the 30-day mark passes and you have met the "Fast-Track" conditions but are not yet approved, you have two choices:

Option A: Request a full 100% refund and terminate service.

Option B: We will continue to work on your approval and provide our services without any further subscription charges until your account is active and approved.

Note: If approval is delayed because of a refusal to implement required compliance changes on your website or provided materials, Win Local® reserves the right to terminate the agreement and cease additional work.

4. Standard Cancellation Policy

Following the initial 30-day guarantee period, you may cancel your subscription at any time. We require 30 days' notice for all cancellations, which will result in one final full billing cycle before the service is terminated.